Cape Grace, Vergelegen Wines, City Lodge Hotels and Kapama Private Game Reserve were among those South African products to be named winners at this weekend's Welcome Awards held at Indaba.

The winners represent the pinnacle of service excellence in the tourism industry.
 
Says Hanneli Slabber, Global Manager: Product: “We congratulate these winners who are the cream of the tourism crop.  They have embraced quality service delivery and their overall performance demonstrates their readiness to welcome visitors to the 2010 FIFA World Cup.”
 
The winners were praised for raising the bar of service delivery, providing visitors with excellent service to entice them to come back and visit. Their products and services were innovative, met and went beyond visitors’ expectations and inculcated a culture of a great hosting nation.
 
Of great importance when judged, was the overall impression they portrayed of a consistently high standard and that they demonstrated professionalism in their approach to customer service. The 2009/10 Welcome Award category winners are: Accommodation: Cape Grace, Western Cape
Tour Operators: Edge of Africa, Western Cape
Tourist Attraction: Vergelegen Wines, Western Cape
Restaurants: School of Tourism and Hospitality, Gauteng
Park: Kapama Private Game Reserve, Limpopo
Travel Agencies: Flight Centre Gateway, KwaZulu Natal
MESE (MICE): South African Reserve Bank Conference Centre, Gauteng
Tourist Guides: Collen Sibuyi, Mpumalanga
Online (best website): City Lodge Hotels, Gauteng