“Accidents on the golf course are by no means unheard of,” says Andre du Toit, Executive Head of New Business for SATIB Insurance Brokers.
Recent incidents, he expands, include a golfer being hit by a golf cart, a crocodile attack at a water hazard and a caddie struck by a heart attack. These unfortunate occurrences are often accompanied by sensational media reports and social media frenzy.
SATIB, an insurance broker particularly active in the South African safari and tourism sphere, has a crisis call service on offer to its clients, that speedily attends to three elements of damage control associated with accidents – injured persons are immediately taken care of; the appropriate
service providers, assistance companies, hospitals and insurers are contacted; and PR is implemented before insurmountable damage is done.
The SATIB24 Crisis Call Centre ensures the safety of golfers playing on golf courses insured by SATIB. Its range of core services includes:
• Clinically-lead decision-making, medical monitoring and case management
• 24/7 access to medical doctors, nurses and security professionals
• Incident management plan creation
• Remote management of rescue and medical staff
• Medical and security evacuations and or repatriations
• Post-traumatic risk assessments and counselling
• Stakeholder communication and legal liability management
• Advisories, active monitoring and media management
The service can also be made available to non-SATIB clients at premium rates.
