The CSIR has a vacancy for Quality Manager in the Conferencing and Accommodation (C&A) Portfolio who will oversee the highest level of customer and guest satisfaction and operational excellence across the group (ICC, Entabeni, Knowledge Commons and Newton’s). The incumbent will develop and implement quality control measures, monitor service delivery, coordinate certification audits, and foster a culture of continuous improvement. He/she will ensure adherence to sustainability guidelines, collaborate with various departments to maintain and enhance the groups reputation for exceptional service and guest experiences. The position is based in Pretoria. Closing date: 21 April 2024
Quality Manager
Quality Manager
Agency:
CSIR International Convention Centre
Posted on:
09 Apr 2024
Reference number:
0000320
Pretoria
Gauteng
South Africa
Contract type:
Permanent
Required qualifications:
Bachelor’s degree in hospitality management, business administration or related field with at least three years’ experience in conference and/or hospitality industry, or event management or customer relations/quality;
Description:
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