Reservation Consultant

Posted 1 Nov 2019

Are you energetic and can you rise up to a challenge? Are you very knowledgeable on South and Eastern Africa countries? Then this is your dream come true career opportunity……. As one of the largest and most progressive adventure tour operators in Africa, we naturally seek dynamic, driven and professional individuals to be part of our team. We are currently looking for a RESERVATIONS CONSULTANT with the above knowledge and leadership qualities to join our reservations team based at our Somerset West Office. The ideal candidate MUST also meet the following criteria: Duties will include (but are not limited to): • The sale of scheduled tours to the international and local travel trade • Making bookings in Tour Plan (Reservation System software) • Preparation of quotes, invoices and vouchers. • Cross selling our products & offering alternatives to agents when the requested dates / tours are full. • Following up on provisional reservations and converting them in to a sale • Ensure agents receive all necessary required documentation. • Admin reporting, keep a Reservation & Sales Log for monitoring trends. • Weekly team booking targets to be met • Daily liaison with the Reservations Manager.


Somerset West, Western Cape

Required Qualifications

The ideal candidate should possess the following attributes and skills: • Excellent customer relationship management skills. • Excellent communications skills in English. • Attention to detail, high level of accuracy and efficiency is critical • Self motivated and goal driven. • Multi tasking: Enquiries are received via email, Skype, Live Chat as well as the telephone • Ability to handle and work under pressure. Requirements for the position: • 2+ year’s Inbound Tour Operator/DMC experience in Southern & East Africa • Excellent product knowledge of Southern and East Africa is essential (not negotiable). • Experience with Tourplan Reservation System knowledge & experience essential (not negotiable). • Computer literate and proficient user of Microsoft Office. • Certificate / Diploma in Tourism are an advantage. • Travel in Southern & East Africa would be highly advantageous.

Additional Info

The successful candidate will be rewarded with the following: • Well above average basic salary package in the Tourism Industry. • Provident Fund and Health Care benefits with remuneration package. • Vibrant, energetic and happy office environment. • Be part of a dynamic workforce and fast growing company. Only candidates with the necessary experience and product knowledge need to apply. Should you not hear from us within 2 /3 weeks please consider your application unsuccessful.

Contract Type


Contact Details

Requirements to be met for application: • Comprehensive CV with detailed experience and contactable references. • Copy of qualifications if any. • Copy of Id and latest payslip. Please send all relevant documentation to Unfortunately no telephonic enquiries will be entertained.

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