Employer Description
Tour Operator in Durban
Job Description
Our client is looking for a full-time Commercial Executive. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers. This position is based in Durban, with in-office work required Monday through Friday 09.00am to 18.00pm UK Hours.
Key Responsibilities:
Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
Provide insights to inform business strategies
Track and analyse sales performance, customer feedback, and market trends to inform future strategies
Data Loading – Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
Checking – Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
Process and validation on Accounts Invoices
Hotel Contract checking
Updating system for stop sales/inventory changes
Identify missing or incomplete contracts or information and requests from the relevant Product Manager
Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
Support and assist in invoice discrepancies based on offer loaded
Creating of Hotel Codes (Meal plans, Room types, etc)
Flight Errata, Hotel Errata, Country Errata – as and when needed
Assisting Reservations with calculations and queries as required
Coordination of supplier training for all destinations
Salary/Package
Negotiable depending on experience