Employer Description
Inbound Tour Operator situated in Durban
Job Description
Design and manage bespoke holidays tailored to clients’ preferences, ensuring unique and memorable travel experiences.
Build and maintain strong, long-term client relationships, ensuring high satisfaction and fostering repeat business.
Identify opportunities to upsell and cross-sell additional travel services, packages, and exclusive experiences to enhance the client journey.
Offer expert advice on destinations, itineraries, and services, guiding clients to make informed decisions.
Manage client inquiries, bookings, and related administrative tasks efficiently and professionally.
Deliver outstanding customer service, ensuring clients are supported and satisfied throughout the booking process.
Provide administrative support to the team as needed.
Stay updated with the latest industry trends to offer clients innovative and relevant travel solutions.
Salary/Package
R18000 – R25000 depending on experience