As the hospitality industry rebuilds post-pandemic it is critical for hotels to re-establish trust to ensure repeat bookings and happy guests. This can be achieved by aligning the guest profiles in your CRM with effective online reputation management to create more satisfying guest journeys pre-, during and post-stay.

Watch the webinar where Nicki Graham, Vice President of Marketing at Cendyn, and Amy Branford, Head of Sales (Europe), at GuestRevu discuss this and more.

Click here to watch the full webinar.