The hotel industry right now is facing an unprecedented challenge. Perhaps now more than ever, hoteliers must focus on the fundamentals: maintaining communication channels, building trust, and strategising for when demand starts to pick up again.
It’s challenging, to say the least, when we’re faced with the reality of today: rapidly changing situations, lack of staff, closed hotels and revenue issues. But recovery is achievable, even with light resources.
When it comes to strategising, Cendyn has six recommendations to help you to plan for different possible scenarios. Your revenue management system (RMS), which you may typically rely on for day-to-day tactical decision-making, can also be an invaluable tool for planning strategy around the recovery.
This may feel like a far cry from what your instincts say right now, as we tackle tasks day-by-day. But, doing so will allow you to plan appropriately for when the industry begins to pick up again, which is what we’re all eagerly awaiting right now.
Click HERE to read Cendyn’s six recommendations.
