Posted 6 Sep 2019

A luxury lodge and hotel group based in Bryanston Johannesburg requires an experienced Reservations Manager with at least 10 years of managing a call centre and reservations department for multiple properties. The duties include management of the day to day operations of the Central Reservations Department. They will Co-ordinate and supervise all staff that is employed in the Central Reservations Department. The position communicates with all departments in order to ensure an efficient and reliable service. It is required that this individual will oversee the administration of all rates and system requirements on the Central Reservations System. Preparing reports on a daily weekly, monthly as well as when required basis. The overall management of the inventory of the fifteen properties on the Central Reservations System is required. Through a sound knowledge of Opera, Apex and Eres /Nebula, this individual oversees the yielding and management of the online travel agent systems and API links with preferred partners. Regular participation in management meetings is required. Medical Aid, Provident fund and highly negotiable package offered


Johannesburg, Gauteng

Required Qualifications

Opera systems understanding eRes systems understanding Apex systems understanding Proficiency in Excel, Word, Outlook, and Powerpoint Management Qualifications would be an advantage

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