Senior Luxury Travel Specialist and Lifestyle Consultant

Posted 3 Sep 2019

We are seeking a dynamic, highly experienced individual for a full-time position: Someone who will ensure that our ultra-high-net-worth U.S. Guest needs are met and exceeded; is capable of creating and managing complex, unique, customized travel itineraries; is 100 percent committed to exceptional and high quality Guest service; uses enthusiasm and problem-solving abilities to make the seemingly impossible, possible; and is capable of establishing strong, ongoing relationships with our luxury service suppliers. Job Responsibilities: • Designing, reserving, and managing complex, sophisticated and exclusive luxury African and International travel itineraries, with the ability to go above and beyond, therefore providing one of a kind itinerary and service options to the Guest • Using business templates and checklists to make up and deliver our innovative Guest packages and adhering to our established timelines and deadlines • Proactively managing all tour operations and collaborating with domestic and International staff to ensure the ongoing perfection in Guest travel experiences, therefore maintaining the company’s already outstanding Guest ratings • Building and maintaining excellent relationships and partnerships with luxury service suppliers for mutual benefit • Managing complex travel budgets and ensuring that deadlines are met Applicant Requirements: • Minimum 15 years of experience in the luxury travel industry; Africa, Europe, and India • Tertiary qualification • Well-travelled (Africa and international) • Excellent knowledge of U.S. affluent culture, etiquette, and travel style • Exceptional U.S. grammar, English, and written skills • Meticulous attention to detail and accuracy with strong proofreading and editing skills • Strong administrative and organizational skills • Able to work under pressure with high expectations of meeting targets and deadlines • A mindset capable of “out-of-the-box” thinking and crisis management • Exceptional project management skills • Passionate and motivated • Proven ability to work both independently, and as a team member • Strong computer and typing skills (65 wpm), experience with cloud services, online collaboration tools, and project management software (e.g. SharePoint, OneNote, Zoom, Skype, Process ST) • Solid proficiency in MS Office - Word, Excel, PowerPoint, Outlook • Knowledge of at least 1 GDS travel and 1 tour operating system • Extensive experience with fully inclusive small group tours • Ability to learn internal processes and systems

Monthly salary appropriate to experience.

Johannesburg, Gauteng

Required Qualifications

Tertiary Education

Additional Info

We are seeking a dynamic, highly experienced individual for a full-time position

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