Sales and Product support

Posted 1 Feb 2019

Our company is looking for a Sales and Product Assistant to support our Sales and Product division. Our company sells luxury travel experiences to the inbound travel market. The applicant must have experience in administrative duties related to luxury and experiential travel with the focus on luxury service and accommodation across Southern, East and Central Africa. Experience with rates loading on Globetrack is a must. Experience Needed · Local and international experience in travel product assistance with the focus on luxury service and accommodation across Southern, East and Central Africa · Excellent continent wide geographical and first-hand product knowledge is a must · Previous experience working on Globetrack is required · Previous administrative support · Basic knowledge of the African Travel destinations and suppliers · Excellent track record of assisting a team with their research or administrative needs · Project management Responsibilities · Destination and suppliers research · Availability check and reservations process · Office management (answering the phone, preparing boardroom for meetings and so on) · Keeping your product and brand knowledge up to date while having in- dept knowledge of the company’s products and destinations · Assisting in the support of sales and administration team members · Assist with any other tasks given by your manager · Ownership of a workflow and its process · Develop product knowledge by undergoing training and by self- determined learning · Sourcing of maps, driving directions and destination guides notes for clients · Resolve any issues that may arise efficiently and professionally · When required, assist with rates administration and related data capturing on the in-house reservation system.


Cape Town, Western Cape

Required Qualifications

Requirements · Grade 12 senior certificate, relevant tertiary education in travel and tourism is desirable · Excellent communication and literacy skills · A minimum of three years' sales and product assistance experience, within the luxury travel industry. · Being able to communicate at all levels is important · A Keen eye for detail · Computer Literacy · Ability to interpret Service Level Agreement reports.

Additional Info

Flexible work environment

Contract Type


Contact Details

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