Senior inbound reservations consultant

Posted 21 Feb 2018

Rapid growing adventure tour operators in Africa, we naturally seek dynamic, driven and professional individuals to be part of our team. We are currently looking for a SENIOR RESERVATIONS CONSULTANT to join our reservations team . The ideal candidate MUST also meet the following criteria Duties will include (but are not limited to): The sale of scheduled tours to the international and local travel trade Making bookings in Tour Plan (Reservation System software) Preparation of quotes, invoices Cross selling our products & offering alternatives to agents when the requested dates / tours are full. Following up on provisional reservations and converting them in to a sale Ensure agents receive all necessary required documentation. Admin reporting, keep a Reservation & Sales Log for monitoring trends. Weekly team booking targets to be met Daily liaison with the Reservations Manager. The ideal candidate should possess the following attributes and skills: Excellent customer relationship management skills. Excellent communications skills in English. Attention to detail, high level of accuracy and efficiency is critical Self motivated and goal driven.

Negotiable plus commision

Johannesburg, Gauteng

Required Qualifications

3+ year's Inbound Tour Operator/DMC experience in Southern East Africa Experience with Tourplan Reservation System knowledge & experience essential Computer literate and proficient user of Microsoft Office. Certificate / Diploma in Tourism are an advantage.

Additional Info

Well above average basic salary package in the Tourism Industry. Excellent commission earning structure in place. Vibrant, energetic and happy office environment. Be part of a dynamic workforce and fast growing company. Only candidates with the necessary experience and product knowledge of Zimbabwe, Zambia, Botswana and South Africa need to apply. Should you not hear from us within 2 /3 weeks please consider your application unsuccessful.

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