Understanding how a client experiences a journey can be one of the best ways to equip a travel wholesaler, tour operator or other travel product or service provider with valuable knowledge to improve travel packages and experiences from start to finish, and also the marketing of the experiences.

Megan Conn, Bushtracks Brand Manager, shared a four-day visual safari journey to Victoria Falls in Zimbabwe and Chobe in Botswana.

Day 1

Arrive at the Victoria Falls International Airport in Victoria Falls, Zimbabwe.

Image credit: Get It Lowveld.

Transfer to the hotel in one of Bushtracks Africa’s spacious air-conditioned vehicles, driven by a friendly and professional guide.

Arrive at the luxurious Victoria Falls Hotel to be welcomed with five-star service and excellent accommodation.

Unwind after the journey and soak up the relaxing sounds of nature surrounding a guest, while enjoying a refreshment on the famous terrace at Victoria Falls Hotel.

Check in for an excursion aboard the world-class steam train experience, The Bushtracks Express.

Travel by rail to the Victoria Falls Bridge, to enjoy a sundowner.

Enjoy the spectacular view of the majestic Victoria Falls basking in the fiery African sunset, while the spray dances in the last remaining rays of light.

Climb back aboard for an evening of entertainment with highly experienced staff.

Indulge in a five-course dinner, catered by the Victoria Falls Hotel, paired with a selection of local beverages before returning to the hotel for a comfortable night’s sleep.



Be escorted to the first activity of the day in comfort and style by one of the guides.

Embark on a ‘Tour of the Falls’ with a knowledgeable guide, who led guests to some of the most beautiful viewpoints from which to appreciate the Falls, whilst providing interesting insights and facts about this Natural Wonder of the World.

Enjoy the renowned Victoria Falls High Tea on the terrace, against the backdrop of the Zambezi River cascading down into the gorge below.

Instantly book an exciting afternoon activity, such as a River Safari, on the Victoria Falls Activities App. A convenient and simple way to book any additional activities whilst on safari.

Climb aboard the Premium River Safari boat, The Victoria, for a delightful afternoon on the Zambezi River, exploring the pattern of islands right above the Victoria Falls.

Snack on fresh sushi prepared on the boat by a professional chef, along with a refreshing beverage, while drifting down the Zambezi River.

Capture some beautiful photographs of the sunset over the river, with the mist from the Falls catching the light in the background.

Return to the Victoria Falls Hotel for an evening of fine dining in the famous Livingstone Room, serenaded by a pianist while enjoying world-class dining and service.



Depart Zimbabwe for a Chobe day trip in Botswana, to enjoy a scenic game drive in the morning.

Break for a mid-morning snack and cup of tea or coffee.

Settle in for lunch at Chobe Safari Lodge, before departing on a cruise from the custom-built jetty.

Experience an afternoon river cruise on the Chobe River, which borders Namibia and Botswana.

Enjoy unique game viewing, where land animals take to the banks of the Chobe River and sometimes plunge in for an afternoon cool-down.

Return to Zimbabwe and relax over drinks and dinner at Jungle Junction at the Victoria Falls Hotel, before retiring for the final night in Zimbabwe.



Catch a last glimpse of the breathtaking morning over the Victoria Falls.

Be transferred to the airport on a luxurious, modern vehicles.