JOHANNESBURG, 28 April 2020 - Due to the continuing Covid-19 global pandemic, G Adventures has taken the necessary decision to further suspend all tours departing up to and including June 30, 2020. The health and safety of our travellers and staff is our main priority and this is an essential measure to protect our travellers and our people at this time.
All travellers booked and fully paid on a tour departing up to June 30, 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
We are not suspending tours beyond June 30 as we wish to keep the door open in the event the current situation evolves in a way that enables us to travel again. However, we do understand people may feel uncertain about travelling in the upcoming months, so we are offering travellers booked on tours departing up to September 30, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance / air providers for details on compensation.
Travellers and agents with questions are asked to contact our sales team by telephone or email at the following numbers / email:
- Toll-free, North America only: 1 877 277 9854
- From the UK: 0344 272 0000
- From other European countries: +49 30 30807213
- From Australia: 1 300 796 618
- From Outside North America, Australia, Europe and the UK: +1 416 260 0999
- Email: email@example.com
About G Adventures
Founded in 1990 by social entrepreneur Bruce Poon Tip, G Adventures is a small group adventure travel operator offering more than 700 tours in 100 countries, on all seven continents. G Adventures’ award-winning trips support local communities, giving travellers meaningful experiences with people, cultures, landscapes and wildlife, while offering them the freedom and flexibility to explore on their own. G Adventures’ responsible approach to travel is demonstrated through its ‘G for Good’ social impact initiatives, which include travel guidelines for children, wildlife and Indigenous people, community-based social enterprise projects travellers can experience on trip, and its industry-leading ‘Ripple Score’ assessment which measures how many traveller dollars stay in the local economy. G Adventures offers life-changing tours for individuals of all ages, interests and budgets. Because our world deserves more you. For more information please visit www.gadventures.com.
For more information, images, interviews, please contact:
Leah Whitfield, Communications Manager, EMEA